Jackie Rolow, SPHR

Jackie Rolow, SPHR photo

Jackie Rolow, SPHR

Executive Vice President and Chief HR Officer

Jackie has been a vital part of the SHAZAM Network for the past 25 years. She started as a part-time human resources (HR) clerk and receptionist in 1992 and worked her way up to her current role as executive vice president and chief talent officer.

Jackie leads the charge to establish and enhance solid HR management practices and retain top industry talent. She plans and coordinates all corporatewide HR functions, consistent with the strategic direction set by the company. Jackie manages information and recordkeeping systems that protect the legal rights of employees, applicants, former employees and SHAZAM. She also collaborates with managers to help them achieve their goals.

Jackie is a member of the Society for Human Resource Management (SHRM), which provides the most current and comprehensive resources to HR professionals. She holds the Senior Professional Human Resource (SPHR) designation. She’s also a member of the American Society for Training & Development (ASTD), the world’s largest association dedicated to workplace learning and performance professionals.

In 1992, Jackie graduated from the University of Northern Iowa in Cedar Falls, Iowa, with a bachelor’s degree in business management and an emphasis in training and development. In 2002, she received her master of education degree in organizational learning and development from Iowa State University in Ames, Iowa.


Posted By This Team Member

  • Our favorite books to learn and grow with in 2020

    posted by Jackie Rolow, SPHR on Thursday, January 30, 2020

    We've kicked off a new year, and what better time to think about personal and professional development? We're sharing some of our favorite development books. We hope you enjoy — and grow from — our list.

  • Being intentional about your company culture

    posted by Jackie Rolow, SPHR on Wednesday, January 15, 2020

    Enhancing your company's culture can be a tricky yet, very rewarding experience. Our experience at SHAZAM has provided challenges, but already we've seen the positive outcome of our efforts and know that it's just the start of something big.

  • Benefits of an Emerging Leader Program

    posted by Jackie Rolow, SPHR on Wednesday, January 1, 2020

    Leaders are made, not born. It's a craft that can be honed through experience, education and training. Company investments in developing talented emerging leaders produce a lifetime of value for individuals and bring great rewards to the company for years to come.

  • Competition isn't always about the win

    posted by Jackie Rolow, SPHR on Tuesday, August 21, 2018

    Make today the day that you focus on the fun, friendships and relationships, and the spirit of giving. See where it takes you with your team.