Mike Burke

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Mike Burke

Sr. Robbery and Crisis Management Consultant

Mike Burke is a veteran law enforcement professional with experience in criminal justice instruction, homeland security and fraud investigation. He guides SHAZAM clients to enhance their security measures and ensure regulatory compliance.

Posted By This Team Member

  • Defusing potentially hostile accountholder situations

    posted by Mike Burke on Tuesday, July 7, 2020

    We all dread dealing with angry or difficult people in our lobby or drive-up. By nature, we want harmony in our daily connections, so it's easy to get flustered or upset when confronted by an irate person. If you don't know how to respond, you can easily make the situation worse.

  • Local security considerations during the global pandemic

    posted by Mike Burke on Wednesday, May 27, 2020

    Mike Burke, SHAZAM's crisis management and robbery consultant, offers considerations as you weigh the risks and benefits of reopening your business. The good news is most are likely already in your safety and security protocols.

  • ATM cash replenishment should NOT be routine

    posted by Mike Burke on Tuesday, April 28, 2020

    Robbery is a crime of opportunity. With most financial institution branches closed to walk-in traffic due to the COVID-19 pandemic, the opportunity for crime has greatly diminished. However, this has not stopped robberies from taking place, and the new focus is on ATM replenishment.

  • Don't let fear open the door to fraud

    posted by Mike Burke on Tuesday, March 24, 2020

    Fraudsters take advantage of people when they are most vulnerable. Sensing fearfulness during the COVID-19 crisis, it's no surprise fraudsters are out in full force. We need to be more diligent than ever; communication and awareness are key.

  • 3 ways we're fighting fraud

    posted by Mike Burke on Wednesday, May 29, 2019

    Fighting fraud requires a multi-faceted effort and it takes everyone working together to protect users from fraud and the theft of personal information.

  • May 15 is National Senior Fraud Awareness Day

    posted by Mike Burke on Tuesday, May 14, 2019

    May 15 has been designated as National Senior Fraud Awareness Day to raise awareness of the increasing fraudulent activities targeted at U.S. citizens, especially those who are 65 or older.

  • Your personal information is always at risk

    posted by Mike Burke on Wednesday, May 8, 2019

    Fraudsters can create spoof emails, text messages, computer pop-ups and phone numbers that look like legitimate communications. Protect your personal information with these tips

  • Data security begins with a secure physical environment

    posted by Mike Burke on Wednesday, October 17, 2018

    National Cybersecurity Awareness Month is a good time to review your physical facilities to ensure you're taking the right steps to protect your institution's critical information and your cardholders' data.

  • SHAZAM supports tougher penalties for skimming

    posted by Mike Burke on Tuesday, July 24, 2018

    Skimming is an issue that's not going away on its own. SHAZAM has been taking action to promote stiffer penalties and protect cardholders' information.