Mike Burke

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Mike Burke

Sr. Robbery and Crisis Management Consultant

Mike Burke is a veteran law enforcement professional with experience in criminal justice instruction, homeland security and fraud investigation. He guides SHAZAM clients to enhance their security measures and ensure regulatory compliance.


Posted By This Team Member

  • Drug Enforcement Agency imposters use threats to steal identities and money

    posted by Mike Burke on Wednesday, March 10, 2021

    You receive a call from a DEA agent saying a car rented in your name was stopped at the border and it contains a large quantity of drugs. As your thoughts swirl, you're threatened with arrest unless you pay a fine to assist with the investigation. How can that be? Truth is, it's a current widespread fraud scheme that's proven to be lucrative to the telephone scammers using it.

  • Gift cards are for GIFTS, not payments

    posted by Mike Burke on Wednesday, January 13, 2021

    Holiday gift giving may be over, but scammers demanding gift cards as payment to keep fictitious trouble at bay remains very steady. This lucrative con involves fraudsters contacting victims with a made-up situation requiring payment by gift card to keep them or a loved one out of danger or being arrested. They claim to be from the IRS, a local sheriff's office and even technology support companies. And they don't want the physical card, just the numeric code or bar code associated with the card

  • ATM smash and grab prevention tips

    posted by Mike Burke on Thursday, December 17, 2020

    What do ATMs and construction equipment have in common? Unfortunately, a little too much lately. Local, state and federal law enforcement has made SHAZAM aware of ATM thefts occurring across the U.S. The culprits are using construction equipment to rip out ATMs from drive-through or remote ATM locations.

  • Beware of package pending spam text messages. Scammers are sneakier than ever!

    posted by Mike Burke on Wednesday, September 23, 2020

    Fraudsters are at it again with a new “package pending” text message scam that aims to steal your identity, empty your bank account or install malware on your phone. The text claims a package is waiting for you to pick up and offers a link to click for more information. Warn your cardholders not to fall for it. Let us tell you why.

  • 2-part series: If you pay, they will continue to prey. Part 2

    posted by Mike Burke on Wednesday, September 16, 2020

    Currently, there are a few popular scams targeting and bilking the elderly out of significant amounts of money. This is a two-part series on elder fraud. Part 2 today highlights timeshare resale fraud. Last week, Part 1 addressed the old and reincarnated Publishers Clearing House scam. Feel free to repurpose this information to help keep your accountholders safe. If you haven't already, subscribe to our blog for timely and insightful articles of interest.

  • 2-part series: If you pay, they will continue to prey. Part 1

    posted by Mike Burke on Wednesday, September 9, 2020

    Currently, there are a few popular scams targeting and bilking the elderly out of significant amounts of money. This is a two-part series on elder fraud. Part 1 today addresses the old and reincarnated Publishers Clearing House scam, and next week Part 2 will speak to timeshare fraud. Feel free to repurpose this information to help keep your accountholders safe. Stay tuned!

  • Be alert this Labor Day weekend

    posted by Mike Burke on Wednesday, September 2, 2020

    It's a holiday weekend. People may be out and about more than usual, even with the pandemic slowing us all down. This means increased ATM activity. The bad guys are sure to be out and about, too, looking for ways to steal from you and your accountholders. Let me share some things to be aware of, and some ideas to help your team on the front lines.

  • Fraudulent U.S. Postal Service money orders used in latest hot scam

    posted by Mike Burke on Monday, July 20, 2020

    Times are tough right now. People are online looking for employment and other opportunities to make some extra money. Well aware of this, fraudsters are employing the secret shopper scam, which sometimes uses fraudulent U.S. Postal Service money orders, to bilk untold amounts of money from unsuspecting victims.

  • Defusing potentially hostile accountholder situations

    posted by Mike Burke on Tuesday, July 7, 2020

    We all dread dealing with angry or difficult people in our lobby or drive-up. By nature, we want harmony in our daily connections, so it's easy to get flustered or upset when confronted by an irate person. If you don't know how to respond, you can easily make the situation worse.

  • Local security considerations during the global pandemic

    posted by Mike Burke on Wednesday, May 27, 2020

    Mike Burke, SHAZAM's crisis management and robbery consultant, offers considerations as you weigh the risks and benefits of reopening your business. The good news is most are likely already in your safety and security protocols.