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Tailored Learning

Looking for training and education customized specifically for your business? At SHAZAM we’re committed to providing you with personalized solutions as unique as your organization. We can help you quickly achieve your goals by providing the flexibility to meet your specific needs.

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Personalized to fit your needs

Spend quality time with the SHAZAM experts and learn the ins and outs of our most important systems and frequently asked-about topics.

Looking for education personalized specifically for your business? At SHAZAM, we’re committed to providing you with personalized learning solutions as unique as your organization. We can help you quickly achieve your goals by providing the flexibility to meet your specific needs.

Almost any topic in our industry can be crafted into a training session specifically for you and your business needs. Personalized learning can include popular topics such as:

EFT

  • Brella®
  • Fraud management
  • Chargebacks
  • Disputes
  • Balancing/reconciliation

CORE

  • Digital Banking
  • Compass XD 
  • Creating Insight reports
  • Check 21 item processing

Virtual Learning

Looking for a budget-friendly training option? You and a group of your colleagues can learn about any topic of your choice without ever leaving the branch. A client learning team member can provide your institution customized virtual learning. You’ll be able to interact and ask questions live, and for added value, we'll provide your team with a recording of the training session.

On-site Learning

Let us bring a client learning team member to you with our on-site learning option and we can train your entire staff at the same time. You select the date and topics, and we’ll conduct a custom-designed training session. Your staff won’t need to spend time away from the office, and we can customize the training to meet your specific needs.

protect your staff and reduce risk to your reputation with Crisis management training

Strong security deters attacks. SHAZAM’s experienced crisis management consultants will train your team to decrease vulnerabilities and put protective measures in place before a crisis. Plus, crisis management training is required as part of your business continuity plan.

Courses available

  • Robbery course
  • Active shooter workshop
  • Threat assessment

Presentations available

  • Internal retail theft
  • Card skimming and cloning

Find out more about our crisis management training.