• Local security considerations during the global pandemic

    posted by Mike Burke on Wednesday, May 27, 2020

    Mike Burke, SHAZAM's crisis management and robbery consultant, offers considerations as you weigh the risks and benefits of reopening your business. The good news is most are likely already in your safety and security protocols.

  • Crisis communication is important. And, possibly urgent. Ready or not, what's your communication plan?

    posted by Patrick Dix on Monday, May 18, 2020

    Your reputation has taken your organization years, even decades, to build. In these unprecedented times, the way you communicate with your customers, the community and the media can be an insurance policy to help maintain that reputation and reinforce the trust the community already has in you. Curious what you should be doing now? Watch this short video.

  • SHAZAM donations help Iowans in need

    posted on Friday, May 8, 2020

    At SHAZAM, Inc., our culture is one of contribution. We truly believe in doing the right thing, as reflected in recent gifts to the American Red Cross, Emergency Relief Fund and the Food Bank of Iowa. We have also extended our employee volunteer paid time off to allow individuals to assist with community efforts affecting those most in need. SHAZAM employees are lending their talents by sewing face masks, donating blood, making food boxes for families and the list goes on.

  • It's official: Your cardholders can now use the Brella™ app and web portal

    posted by Cindy Smith on Wednesday, May 6, 2020

    SHAZAM BOLT$ officially relaunched as Brella™ on May 5. The app offers protection for debit cards with real-time alerts and blocks. Like an umbrella, Brella will be there to protect and shield cardholders.

  • ATM cash replenishment should NOT be routine

    posted by Mike Burke on Tuesday, April 28, 2020

    Robbery is a crime of opportunity. With most financial institution branches closed to walk-in traffic due to the COVID-19 pandemic, the opportunity for crime has greatly diminished. However, this has not stopped robberies from taking place, and the new focus is on ATM replenishment.

  • Promote security awareness to keep company data safe

    posted by Ben Hayden on Wednesday, April 22, 2020

    In this time of social distancing, with remote work a necessity, there's a good chance employees are using their company computer or smartphone to buy groceries and other goods online. These actions could put your institution at risk.

  • SHAZAM keeps payments humming despite COVID-19

    posted on Wednesday, April 15, 2020

    SHAZAM is consistently one of the fastest and most reliable authorization networks in the industry, as ranked by Mastercard and Visa. COVID-19 has not changed any of that, although card activity has shifted significantly from point-of-sale transactions to online transactions from home computers and smartphones. SHAZAM offers some insight into card usage trends in an interview with the Des Moines Business Record.

  • Coming soon: SHAZAM BOLT$ mobile app name change to Brella

    posted by Cindy Smith on Wednesday, April 8, 2020

    Cardholder safety is everyone's priority. Our app offers protection for debit cards with real-time alerts and blocks. And, as the potential for fraud evolves in new ways during these unprecedented times, this is another way to help keep your cardholders safe.

  • SHAZAM's core values set us apart: integrity and commitment. Committed to you.

    posted by Paul Waltz on Tuesday, March 31, 2020

    As we're still coming to grips with the impact COVID-19 is having on our personal and business lives, let's stop and remember we're all in this together. While that phrase may seem a little overused, at SHAZAM we mean it. Our message is clear - we are here to help!

  • Don't let fear open the door to fraud

    posted by Mike Burke on Tuesday, March 24, 2020

    Fraudsters take advantage of people when they are most vulnerable. Sensing fearfulness during the COVID-19 crisis, it's no surprise fraudsters are out in full force. We need to be more diligent than ever; communication and awareness are key.