• Tap, dip or swipe, SHAZAM contactless cards offer choice and convenience

    posted by Deb Conley on Wednesday, January 20, 2021

    People want choices. People want convenience. Well, good news. SHAZAM's right in stride with the times, as payments options change, so do we. We offer all types of payment methods, so your cardholders can decide what's right for them.

  • Gift cards are for GIFTS, not payments

    posted by Mike Burke on Wednesday, January 13, 2021

    Holiday gift giving may be over, but scammers demanding gift cards as payment to keep fictitious trouble at bay remains very steady. This lucrative con involves fraudsters contacting victims with a made-up situation requiring payment by gift card to keep them or a loved one out of danger or being arrested. They claim to be from the IRS, a local sheriff's office and even technology support companies. And they don't want the physical card, just the numeric code or bar code associated with the card

  • Excitement at SHAZAM! Troy Moore joins us as chief sales officer

    posted on Wednesday, January 6, 2021

    Happy new year! 2021 finds SHAZAM with a new chief sales officer at the helm, and we are beyond excited to have Troy Moore leading our sales and marketing teams. He's no stranger to community banking or SHAZAM, which makes him a great fit for his new role.

  • Compliance help has arrived. Check out our podcast and hear the scoop about Nacha and Reg E error resolution requirements

    posted by Luann Kohlman, AAP, APRP on Tuesday, December 29, 2020

    60 days from statement date or 60 days from settlement date? Does it sometimes seem like the Nacha operating rules for error resolution of ACH conflict with the Reg E requirements? It can be hard to determine which rules apply and which 60-day rule to follow. Wonder no more.

  • ATM smash and grab prevention tips

    posted by Mike Burke on Thursday, December 17, 2020

    What do ATMs and construction equipment have in common? Unfortunately, a little too much lately. Local, state and federal law enforcement has made SHAZAM aware of ATM thefts occurring across the U.S. The culprits are using construction equipment to rip out ATMs from drive-through or remote ATM locations.

  • Stop the Grinch from stealing your holiday cheer with tips for safe online shopping

    posted by Stephan Thomasee on Tuesday, December 8, 2020

    Many consumers are shifting their holiday shopping online this year due to COVID-19 concerns, and it's the perfect opportunity for the Grinch to steal holiday cheer. This is the season when hackers, scammers and online thieves are poised to steal the personal information of unsuspecting shoppers. A few simple precautions will keep the Grinch at bay and provide a safe online holiday shopping experience.

  • Fraud trends rise as popularity of P2P payment apps increase.

    posted by Kasie Nitzel on Wednesday, December 2, 2020

    Peer-to-peer (P2P) payment is an easy way to send funds and, unfortunately, it's a simple way for scammers to collect funds, too. As the use of P2P apps increase, so does fraud. Help keep your cardholders safe this holiday season, and all year long, with some simple payment app tips.

  • Do faster payments mean faster fraud? Not necessarily, with education and awareness.

    posted by Kasie Nitzel on Friday, November 13, 2020

    International Fraud Awareness Week shines a spotlight on fraud, allowing us to highlight fraud prevention in the faster payments ecosystem with education and awareness. When we hear “faster payments,” many of us might jump to the idea that it means faster fraud, but that may not necessarily be the case. Understanding the fraud themes and trends we see today can help us better anticipate the trends of tomorrow.

  • COVID-19 circumstances push limits of the Bank Secrecy Act. Let a SHAZAM Secure BSA expert complete your next exam.

    posted by Luann Kohlman, AAP, APRP on Wednesday, November 11, 2020

    The COVID-19 pandemic has increased workloads with the implementation of the coronavirus relief bill (CARES Act), which included stimulus checks, the Paycheck Protection Program (PPP) loan program, and increased unemployment payments. All these things have strained institutions' Bank Secrecy Act (BSA) programs, leaving one to wonder, “Is my institution compliant?” Ahead of your next BSA exam, you may want to enlist the help of a SHAZAM BSA expert.

  • Proactively manage the impact of debit card fraud with SHAZAM Fraud Advisors

    posted by Stephan Thomasee on Tuesday, November 3, 2020

    With fraud on the rise, it continues to be a major pain point for community financial institutions. Sadly, nearly every dollar of fraud can cost your institution roughly $2.92. SHAZAM never loses sight of what's important when it comes to fighting fraud, and that's the well-being of you — our clients — and your cardholders. Let us help you fight fraudsters with our newest service: Fraud Advisors™.