• Jump-start a technology career with a 2-year degree

    posted by David Collison on Wednesday, August 12, 2020

    COVID-19 has upended many college plans, and the economic fallout has left some students and their families wondering how to pay for tuition, books and other fees. If that student's future career plan happens to include a technology degree, let us offer some insight into a pathway that takes less time, will incur less educational debt and is in demand. Specifically, let's discuss software development.

  • Interchange is one thing. Net interchange is the much bigger deal. Why?

    posted by Dan Heimann on Friday, July 31, 2020

    SHAZAM is a debit network and processor, among other services we offer community banks and credit unions. So, in the debit world we talk a lot about interchange, an important concept. What is it and why does it matter to you? Take a few minutes to find how your debit card interchange is calculated and how it can be a meaningful contributor to your bottom line.

  • Fighting fraud: an inside-out approach

    posted by Liz Little on Wednesday, July 29, 2020

    Fraud continues to be a major risk and a serious pain point for financial institutions. It's a dark, relentless and multibillion-dollar industry in the U.S., threatening your cardholders and you. An ongoing battle, it's one we must fight on several fronts. SHAZAM advocates a holistic and layered approach to fighting fraud.

  • Fraudulent U.S. Postal Service money orders used in latest hot scam

    posted by Mike Burke on Monday, July 20, 2020

    Times are tough right now. People are online looking for employment and other opportunities to make some extra money. Well aware of this, fraudsters are employing the secret shopper scam, which sometimes uses fraudulent U.S. Postal Service money orders, to bilk untold amounts of money from unsuspecting victims.

  • Beware of free trial offers: 'free' isn't always free

    posted by Jace Day on Wednesday, July 15, 2020

    It's a sign of the times during this pandemic as we try to stay connected. We're on our phones scrolling through social media and tending to email. While browsing, you see an ad for a chance to try something out for free. You think, “Why not, what have I got to lose?” As your cardholder's financial institution, you know chargeback rights are limited and the cardholder stands to lose possibly more than they realize.

  • Defusing potentially hostile accountholder situations

    posted by Mike Burke on Tuesday, July 7, 2020

    We all dread dealing with angry or difficult people in our lobby or drive-up. By nature, we want harmony in our daily connections, so it's easy to get flustered or upset when confronted by an irate person. If you don't know how to respond, you can easily make the situation worse.

  • Crime doesn't take a holiday. Don't let it ruin yours. Secure your data.

    posted by Stephan Thomasee on Wednesday, July 1, 2020

    While travel to new places may have slowed due to the pandemic, crime's never on a holiday. To protect yourself while traveling on vacation or enjoying a staycation, take a few simple but effective precautions.

  • Social media is an ideal outlet to connect with your community

    posted by Patrick Dix on Wednesday, June 24, 2020

    Right now, with social media, you have an opportunity to connect with your customers and future customers. Are you using it? If you're feeling a little overwhelmed and not sure where to start, let us offer you some help.

  • Community financial institutions in unique position to help protect older accountholders from financial elder abuse fraud

    posted by Liz Little on Friday, June 12, 2020

    Elder financial abuse is tough to combat, in part because it often goes unreported. Community financial institutions are in a unique position to help protect their accountholders from financial exploitation. Watch for these signs to help identify and ultimately prevent elder financial abuse.

  • Emerging from the COVID-19 crisis, how to help keep account holders safe

    posted by Ben Hayden on Wednesday, June 10, 2020

    As our economy reopens and we emerge from the COVID-19 crisis, fraudsters are still out there attempting to victimize vulnerable people. Remind your cardholders not to let their guard down as things return to a more normal setting. The Federal Trade Commission offers information on how to avoid coronavirus scams.