Articles - 2021

  • October is Cybersecurity Awareness Month. Let's talk about social media safety.

    posted on Wednesday, October 6, 2021

    This week kicks off Cybersecurity Awareness Month, recognizing the importance of how much our daily lives depend on the internet and the security of data. Look for us to pass along some information to keep your business, staff, accountholders, family and friends safe from fraudsters.

  • The SHAZAM membership advantage: our members, not shareholder profits.

    posted by Paul Waltz on Wednesday, September 29, 2021

    We've all been told membership has its advantages, and at SHAZAM it really does. As the nation's only independent, member-owned and controlled financial services provider, that makes us different. Let me tell you how and then you'll understand why your financial institution should consider membership at SHAZAM.

  • SHAZAM CEO Paul Waltz honored with Executive of the Year Award

    posted on Wednesday, September 22, 2021

    We're proud to announce that SHAZAM President and CEO Paul Waltz was named 2021 Executive of the Year by the Des Moines Chapter of Executive Women International.

  • National Accredited Payments Risk Professional (APRP) Recognition Day!

    posted by Luann Kohlman, AAP, APRP on Wednesday, September 15, 2021

    Tuesday, September 21 is a special day for APRPs, it's National Accredited Payments Risk Professional Recognition Day!

  • Interchange is one thing. The much bigger deal is net interchange. Here's why.

    posted by Dan Heimann on Wednesday, September 8, 2021

    SHAZAM is a debit network and processor, among other services we offer community banks and credit unions. So, in the debit world we talk a lot about interchange, an important concept. What is it and why does it matter to you? Take a few minutes to find how your debit card interchange is calculated and how it can be a meaningful contributor to your bottom line.

  • As you head out on vacation, scammers will be working overtime trying to spoil your plans

    posted by Ryan Dutton on Tuesday, August 31, 2021

    As people head out for the last long weekend of the summer, the excitement of getting away can make it easy to forget account security best practices. Scammers have plans, too, and that's to ruin holiday plans by swindling money. Let us help by offering your accountholders a few simple but effective precautions to keep them safe.

  • Merchant fraud: protecting your business against malware

    posted on Wednesday, August 25, 2021

    Fraud is a situation no one likes, yet we all realize it is part of the world we live in. It is up to us, merchants, financial institutions and networks to lead with integrity as partners, to implement required security services and fraud prevention measures so the consumers we all serve may enjoy safe, secure and delightful shopping experiences. We hope the information and ideas in this blog may help in your risk and security management.

  • Debit card disputes are complicated. Allow a SHAZAM Reg E expert to uncomplicate the specifics for you.

    posted by Diana Kern, AAP on Wednesday, August 18, 2021

    Regulation E is a straightforward concept, yet the language can be complicated. And applying the regulation to each dispute situation is often not a black-or-white matter — many details fall in a gray area. SHAZAM recently teamed up with Payments Professor Kevin Olsen to discuss the specifics in a podcast.

  • Class is back in session. Lesson 2: dangers of social media scams

    posted by Mike Burke on Wednesday, August 11, 2021

    Every student heading back to school has a smartphone in their pocket, using it to communicate, socialize and kick back and relax. However, an increasing number of scammers are out there right now targeting unsuspecting students. This is the second part of our two-part blog series highlighting scams targeting college students.

  • Class is back in session. Lesson 1: how to protect college students from scams.

    posted by Mike Burke on Thursday, August 5, 2021

    Learning life lessons at an early age is good, except when your bank account gets drained by a scammer and you learn the hard way. In this two-part blog series, we'll look at common scams college students face and how to protect them from falling victim. This blog was prepared with input from Griffin Wright, a SHAZAM intern from DePaul University.