ATM Processing Services
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ATM processing services built for reliability, control and scale

ATM processing works best when it’s built on disciplined, modern infrastructure. Peregrine™ processing solutions by SHAZAM supports your ATM strategy with resilient technology designed for uptime, scale and real‑time transaction performance — so your network stays reliable when cardholders need it most.

The Peregrine™ ATM service provides access to a secure computer network that connects banks and credit unions to automated teller machines. Along with reliable connectivity and centralized oversight, this full integration into our broader payments processing framework delivers actionable insight into transaction activity, performance trends and system health.

From routine cash withdrawals to sudden activity spikes, our ATM processing services are built for consistency under pressure, helping you protect revenue and operate with confidence.

Modern ATM processing that puts you in control

Your ATMs are an extension of your brand — and your operating strategy. Peregrine™ powers access through the SHAZAM ATM network, providing reliable service to cardholders while giving you centralized control.

Our ATM processing services support withdrawals, balance inquiries, PIN changes and envelope‑based or envelope‑less deposits. We also integrate with leading terminal manufacturers for maximum hardware flexibility.

The result is consistent performance across your fleet, backed by reporting and oversight that scale with your institution.

Surcharge‑free access that builds cardholder loyalty

Unexpected ATM fees frustrate cardholders and erode trust. SHAZAM's Privileged Status™ program helps remove that friction.

Through our nationwide surcharge‑free ATM network, participating financial institutions can extend cash access without expanding their physical footprint. Cardholders gain convenient access at thousands of locations, while you strengthen loyalty and everyday engagement.

The Privileged Status program is available to institutions using Peregrine™ ATM processing services.

ATM monitoring services that protect performance and revenue

ATMs sit at the intersection of service, security and cost. That’s why disciplined visibility matters — whether you operate a single terminal or manage a multi‑location fleet. Peregrine™ ATM processing services include layered tools that support proactive ATM monitoring, control and long‑term reliability.

24/7 performance insight

Get 24/7 visibility with ATM Monitor Plus — SHAZAM's advanced ATM monitoring solution that delivers real‑time insight into:

  • Uptime and availability
  • Transaction volume and usage trends
  • Device errors and operational incidents
  • Connectivity or performance changes

Real‑time alerts help your team respond quickly, limiting disruption before it impacts cardholders.

Irregular activity detection

To get more value from your program, ATM Monitor Plus offers Transaction Monitoring — an advanced ATM monitoring feature that detects irregular activity patterns and unexpected volume changes that may signal emerging issues.

Early visibility helps address problems before service disruption occurs, supporting revenue protection and consistent performance across your ATM processing services.

Secure ATM data visibility & control

ATM Data Exchange strengthens oversight across your ATM processing services by providing secure, remote access to electronic journal files for NCR Atleos™, Diebold Nixdorf® and Hyosung® terminals. Through SHAZAM Access, you can review transaction data, device events and supervisor activity in one centralized location, making it easier to resolve disputes, investigate balancing issues and manage records accurately.

In addition to improving operational efficiency and reducing network management costs, ATM Data Exchange also enables on‑screen ATM marketing on supported NCR Atleos terminals — allowing you to promote products, highlight digital services and reinforce your brand at the moment cardholders are actively engaged.

Smarter cash management

Cash availability directly affects both cardholder satisfaction and the cost of operating ATMs. SHAZAM Cash Monitoring enhances ATM monitoring by delivering near real‑time visibility into canister balances on supported devices.

With better insight, you can plan replenishments more strategically, reduce costly out‑of‑cash events and strengthen liquidity management — without relying on estimates or guesswork.

Frequently asked questions

What is Peregrine™ and how does it support ATM processing?

Peregrine™ is SHAZAM’s modern payments processing infrastructure built for real‑time performance and consistent uptime. It powers the SHAZAM ATM network and supports structured oversight, visibility and control.

How does Peregrine™ improve ATM uptime?

Resilient infrastructure paired with layered ATM monitoring tools enables you to detect issues early and resolve them sooner — reducing terminal downtime and disruption.

What types of ATM transactions are supported?

Peregrine™ ATM processing services support withdrawals, balance inquiries, PIN changes and both envelope‑based and envelope‑less deposits.

Is Peregrine™ ATM processing right for our financial institution?

If you’re seeking better visibility, stronger uptime and nationwide cardholder access supported by experienced professionals, our ATM processing services may be a strong fit.

High-performance ATM services backed by proven infrastructure

Peregrine™ delivers secure payments processing designed for high availability, transparency and regulatory confidence. Our ATM processing services operate within the trusted SHAZAM ATM network, supported by experienced professionals who understand the realities of community banks and credit unions.

From intelligent ATM monitoring to nationwide access through a surcharge‑free ATM network, Peregrine™ provides the infrastructure and expertise you can rely on.

Ready to bring clarity and confidence to your ATM strategy?

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