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  • RFP – A New Acronym

    posted by Steve Heston on Wednesday, June 20, 2018

    Looking for a vendor? One easy path is to hire a consultant and have them issue a Request for Proposal, an “RFP.” It was a good process of choosing the right partner for your institution. Over time, however, it's come to have a different meaning.

  • Identifying interns as future employees

    posted by David Collison on Tuesday, June 19, 2018

    By launching an internship program, we are able to identify potential full-time employees and, in turn, we learn about our recruitment efforts from our interns.

  • To Decide or Not to Decide?

    posted by Steve Heston on Tuesday, June 19, 2018

    To decide or not to decide? If that is the question, deciding not to decide is still a decision.

  • Decide

    posted by Steve Heston on Monday, June 18, 2018

    What have we been considering for a long time that would change a relationship for the better? What question have we been dying to ask, but just haven't? Why haven't we taken the action or asked the question? It's time.

  • Talent + Skills = Winner

    posted by Steve Heston on Friday, June 15, 2018

    We're born with talents. Skills can be taught. Yet, both are needed to become a winner.

  • Input needed on faster payments infrastructure

    posted by Kevin Christensen on Thursday, June 14, 2018

    Your comments that support a system built on independent and universally agreed-upon standards, interoperability and security for all participants are important to the process. Please respond by June 22.

  • Practice – Sharpening the Axe

    posted by Steve Heston on Thursday, June 14, 2018

    No matter how good our talent, our coaching and our mentoring might be. There's one exceptionally important ingredient left. There's practice.

  • Further Than They Thought They Could

    posted by Steve Heston on Wednesday, June 13, 2018

    As a mentor, the job is pretty simple. In short, mentoring is more about the questions we ask than the answers we provide.

  • Protect elders from financial fraud

    posted by Liz Little on Tuesday, June 12, 2018

    World Elder Abuse Awareness Day is June 15. Review these tips from the American Bankers Association to help elders better protect themselves and their finances.

  • An interesting thing about coaching

    posted by Steve Heston on Tuesday, June 12, 2018

    In business, the makeup of the team is critical, and yet, it's only part of the equation. It would be easy to claim that if you have the right talent on the team, coaching becomes easier. But I'm not buying that.