About - SHAZAM

Section Menu

About Us

Get to Know SHAZAM

SHAZAM, Inc. believes financial institutions are the backbone of the communities they serve. We help banks and credit unions better compete by being a service-focused financial services and payments provider. SHAZAM’s independent, member-owned structure allows our members to participate in the company’s decision-making process. Since SHAZAM is not beholden to shareholders, we reinvest our profits into the products and services our financial institution partners use every day so they can best serve their accountholders. SHAZAM’s employees are customer-focused, industry leaders, and vocal advocates, guided by our mission of Strengthening Financial Institutions.

Innovative Products and Services

SHAZAM has a full suite of products and services designed to empower all our participants: financial institutions, merchants, fintechs and the clients they serve across the U.S.

These solutions, coupled with our innovation and expertise, make us one of the most experienced financial services providers in the industry.

Product Wheel

WHAT SETS US APART

Ownership

SHAZAM’s owned by the community banks and credit unions we serve. Leaders from these institutions use our products and services and make up our board of directors, so every decision is made for the benefit of their business. No matter the size of the institution, they get one vote, which lets us focus on the needs of members.

Unique Structure

We’re structured as a nonprofit corporation. This isn’t nonprofit in the traditional sense because we do work to earn a profit. It’s what we do with our profits that’s unique. Since we don’t answer to shareholders, we can reinvest those dollars in new technology while keeping costs down to benefit our clients.

Advocacy

SHAZAM makes it our business to advocate for community banks and credit unions. We represent them in the payments industry, on Capitol Hill, at regulatory agencies like the Federal Trade Commission and the Federal Reserve, on national payments boards and through other committees where it’s important their voices are heard.