Dispute Resolution Services

Avoid Costly Dispute Management With SHAZAM’s Dispute Resolution Services

Fraud and debit card disputes are moments that matter in the life of an accountholder. For issuers, dispute claims may not be a core part of your business, but they are a sizeable operational expense. SHAZAM is here to make the process easier and to be your partner to resolve disputes efficiently.

Let our dispute management experts handle the complex cardholder dispute process on your behalf. SHAZAM will manage inbound cardholder calls, investigations and documentation in a seamless and professional manner for your institution.

Dispute Partner Plus

From intake to recovery, let SHAZAM lighten the burden of debit card disputes.

Dispute Partner Plus creates a seamless experience for you and your accountholders.

Financial institutions lose billions of dollars each year to fraud. This is compounded by new trends in friendly fraud, increasing costs, and the complexity of investigating cardholder fraud claims.

Dispute Partner Plus offers flexible claim intake options, allowing accountholders to contact their local financial institution, or SHAZAM directly.