SHAZAM, Inc. Corporate Headquarters
6700 Pioneer Parkway
Johnston, IA 50131
CONTACT A SPECIALIST
If you're a SHAZAM debit cardholder and have questions, please contact your financial institution for assistance.
Lost or Stolen Card:
Contact your financial institution during business hours (Monday thru Friday, 8:00 a.m. to 5:00 p.m. CT). After regular business hours, please call 800-383-8000.
Fraud Management Operations:
Financial institution contacts
Financial institutions may contact SHAZAM client support via our toll-free, 24-hour customer service phone line, 800-537-5427, or submit a request online using Service Expert.
Call Systemax at 800-525-9995
Call 800-537-5427, select 4, then select 8
Fraud (Phishing Scams):
Email firstname.lastname@example.org to report scams involving SHAZAM
Marketing Support Services:
Call 800-537-5427 or email email@example.com
Merchant Customer Service:
Call 866-674-2926 or email firstname.lastname@example.org
Nicola Data Services Support
Email NBSDSSupport@shazam.net or call 403-853-6890
Nicola Data Center Desktop Support