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Ryan Dutton

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Ryan Dutton

Senior Fraud Operations Manager

Ryan is an experienced fraud strategy manager with a 15-year history of working in the fraud detection industry. His particular focus is the management of payment card fraud, and his work at SHAZAM gives Ryan a front row seat to the challenges facing community financial institutions.

The fraud rate for SHAZAM clients is less than half the industry average thanks to the team of fraud specialists Ryan helps lead. The group’s combined industry experience, coupled with the latest machine learning artificial intelligence, makes SHAZAM an industry leader when it comes to preventing or reducing fraud for financial institutions.

Ryan is an active member of the Association of Certified Fraud Examiners (ACFE).  He graduated summa cum laude from Grand View University with a Bachelor of Science, majoring in business management and human resource management.

Posted By This Team Member

  • Prevent Fraud From Breaking Your Cardholders' Spring Break Plans

    posted by Ryan Dutton on Wednesday, March 13, 2024

    Spring break is often a time for travel. The last thing cardholders want to worry about while they're away is a compromised debit card due to fraud. Here's what our SHAZAM fraud specialists are noticing and what financial institutions can do to protect their cardholders.

  • Be a Fraud Fighter for your Financial Institution

    posted by Ryan Dutton on Wednesday, November 15, 2023

    As we wrap up International Fraud Awareness Week, fraud continues to be a major pain point for financial institutions. Here's what our SHAZAM fraud specialists are noticing and what financial institutions can do to protect their cardholders.

  • As you head out for the long weekend, remember that criminals don't take time off. Secure your data.

    posted by Ryan Dutton on Wednesday, May 25, 2022

    With much anticipation of fun in the sun and possibly a mini-vacation over the Memorial Day weekend, we're all ready to relax, right? Well, unfortunately, not all of us! Criminals never take time off.

  • As you head out on vacation, scammers will be working overtime trying to spoil your plans

    posted by Ryan Dutton on Tuesday, August 31, 2021

    As people head out for the last long weekend of the summer, the excitement of getting away can make it easy to forget account security best practices. Scammers have plans, too, and that's to ruin holiday plans by swindling money. Let us help by offering your accountholders a few simple but effective precautions to keep them safe.

  • As you take a vacation, remember that criminals don't take time off. Secure your data.

    posted by Ryan Dutton on Wednesday, May 26, 2021

    As COVID restrictions ease, many people are planning Memorial Day and other summer vacations. Guess who's not taking a vacation, but instead looking to ruin yours by scamming you out of money? Criminals!

  • Proactively manage the impact of debit card fraud with SHAZAM Fraud Advisors

    posted by Ryan Dutton on Wednesday, May 12, 2021

    With fraud on the rise, it continues to be a major pain point for community financial institutions. Sadly, nearly every dollar of fraud can cost your institution roughly $2.92. SHAZAM never loses sight of what's important when it comes to fighting fraud, and that's the well-being of you — our clients — and your cardholders. Let us help you fight fraudsters with our newest service: Fraud Advisors™.

  • Scam alert. Who's REALLY contacting you?

    posted by Ryan Dutton on Tuesday, April 13, 2021

    There's been an uptick in scammers posing as financial institutions and other service companies in hopes of stealing sensitive information – including account information and Social Security numbers. These ploys often occur by phone, email, and text. Help us keep your accountholders, family, and friends safe by sharing this information with them. Fighting crime is a joint effort.