Proactively manage the impact of debit card fraud with SHAZAM Fraud Advisors

posted by Stephan Thomasee on Tuesday, November 3, 2020 in SHAZAM Blog

With fraud on the rise, it continues to be a major pain point for community financial institutions. Sadly, nearly every dollar of fraud can cost your institution roughly $2.92. SHAZAM never loses sight of what’s important when it comes to fighting fraud, and that’s the well-being of you — our clients — and your cardholders. Let us help you fight fraudsters with our newest service: Fraud Advisors™.  

This consultation and investigation service provides SHAZAM’s standard fraud offering but adds a structured and proactive solution, personalized just for you. You’ll be paired with a dedicated fraud consultant to help prepare you to detect, respond to, and protect your cardholders from fraud exposure. 

Benefit highlights:

  • Dedicated resource who analyzes, consults, and recommends strategies based on your institution’s fraud performance
  • Analysis of tagged fraud transactions
  • Customizable cardholder notifications
  • Monthly portfolio performance reporting
  • Access to quarterly fraud user group forum (in addition to current webinars)

“Fraud is a huge concern for community banks and credit unions. Our clients already praise SHAZAM’s tools to fight fraud, but this service will deepen our relationships with enrolled clients and better serve their fraud-fighting needs," said Julie Wigg, Fraud Advisors product manager. “Fraud Advisors furthers our vision of being the trusted partner providing answers, choice and innovation through delightful experiences."

Let a dedicated SHAZAM fraud consultant help your financial institution make smart decisions to fight fraud. Contact our sales team to learn how to get started.

 


SHAZAM, Inc. and ITS, Inc. provide this blog for general informational purposes only. Our blog may be shared by a direct link wherein the content remains as originally presented and has not been altered. SHAZAM, Inc. and ITS, Inc. assume no responsibility for errors or omissions in the contents on the blog. By using this blog, reader agrees that the information published does not constitute nor is a substitute for legal advice which should only be sought from a qualified, licensed attorney. 


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