SHAZAM and NCMIC Finance Corporation announce merchant services transition to enhance client experience
posted on Monday, April 7, 2025 in Company News
Effective April 4, 2025, NCMIC Finance Corporation, a Des Moines-based company with nearly 25 years of payment processing experience, has acquired SHAZAM’s merchant services business. This transition marks a strategic collaboration between two industry leaders with Iowa roots and values, ensuring continued excellence in payment processing for both NCMIC and SHAZAM clients.
NCMIC’s Professional Solutions Financial Services division has officially assumed responsibility for SHAZAM’s merchant services portfolio, including financial institution clients. This transition was carefully planned in partnership with SHAZAM to ensure seamless continuity for merchants, financial institutions, and merchant processing team members.
What this means for clients
For SHAZAM clients:
- Merchant services will now be managed by NCMIC's Professional Solutions' brand, ensuring continued high-quality service and support.
- A seamless transition plan has been implemented to minimize disruption and maintain current service experience.
For Professional Solutions customers:
- The addition of SHAZAM's merchant services portfolio enhances Professional Solutions' ability to offer best-in-class payment processing solutions.
- Clients will benefit from expanded capabilities, stronger fraud prevention measures, and a growing merchant acceptance network.
A shared commitment to excellence
"This acquisition represents a win for both our organizations and, most importantly, for our clients,” said Tony Dickinson, President, NCMIC Finance Corporation. “We are excited to welcome SHAZAM’s merchant clients and merchant processing team members into the Professional Solutions family, helping to not only maintain their portfolios but also grow them.”
SHAZAM’s leadership echoes this sentiment. “We remain fully dedicated to supporting financial institutions and their accountholders with innovative solutions and best-in-class service,” said Paul Waltz, President & CEO, SHAZAM. “This strategic move allows us to focus on strengthening our core offerings while ensuring our merchant clients continue to receive the caliber of service they are accustomed to.”
Both companies are committed to a smooth transition, reinforcing their shared values of service excellence, innovation, and long-term client success.
SHAZAM, Inc. and ITS, Inc. provide this blog for general informational purposes only. Our blog may be shared by a direct link wherein the content remains as originally presented and has not been altered. SHAZAM, Inc. and ITS, Inc. assume no responsibility for errors or omissions in the contents on the blog. By using this blog, reader agrees that the information published does not constitute nor is a substitute for legal advice which should only be sought from a qualified, licensed attorney.
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