DigiHive Digital Banking
Bring online and mobile banking together, into one easy to use solution.
Fast, secure access to funds and account information. That’s what your accountholders expect from their online and mobile banking experience. As accountholders’ expectations continue to evolve, having a platform that can grow with you is critical. SHAZAM® is here to deliver with DigiHive™.
DigiHive is a user-friendly platform that allows accountholders to seamlessly connect their lives and accounts. And with single user experience across online and mobile channels, customers are satisfied with both the technology and security that DigiHive provides.
Our intuitive technology allows accountholders to manage authorized users through custom profiles, allowing small businesses to keep their funds flowing while ensuring security and privacy.
Effortless Authentication & Login
Secure access starts here:
- Single sign-on capability means no searching for forgotten passwords.
- Self-enrollment keeps your staff focused on service, not forms.
- Device registration helps keep fraud at bay, while providing peace of mind to accountholders.
- Biometric authentication adds another layer of protection to accounts.
Smart Account Management
Give accountholders full control with a clean, intuitive interface: .
- Access real-time customer balances and transaction histories
- Categorize transactions for smart spending • View and export eStatements
- Verify check deposit images
Advanced Security Features
Peace of mind, built in:
- Alerts and Notifications: Accountholders can receive information including periodic balances, balance thresholds, deposit notifications and transaction thresholds.
- Positive Pay: Small businesses can add a layer of fraud production by enabling the positive pay feature to match checks with those presented for payment. Suspicious-seeming checks are returned to the issuer for examination.
- Step-Up Authentication: Once logged in, Step-Up Security is an additional level of security requiring users to provide a single-use passcode via SMS, email, or user-preferred third-party application for select actions.
Flexible Money Movement
Fast, secure transactions—anywhere, anytime.
- Internal Transfer: Transfers between an individual’s accounts within your financial institution
- On Us (Cross-account) Transfer: Transfers within your financial institution from an individual’s account to another user’s account
- External Account Transfer: ACH transfers to and from accounts at your financial institution and an external account to individual or multiple payees • Wire Transfer: Wire transfer requests within the platform
- ACH File Upload: Secure file uploads for NACHA-formatted files for direct payments or collections
- ACH Templates (Pay Multiple): Pay or collect payments from or to multiple recurring sources
- Mobile Deposit: Quick check deposits without visiting a branch
- Bill Pay: Simple bill payment with intuitive navigation and clear transaction confirmation
Card Control at Their Fingertips
Put the power to control debit cards back in your cardholders’ hands.
- Activate new cards
- Replace a lost or stolen card
- Reorder cards
- Lock/unlock cards
- Receive status and expiration notifications
Custom Profiles
Tailor multiple user profiles so employees can access what they need, while protecting sensitive data.
- Flexible user roles and permissions
- Empower customer controls
- Provide enhanced security
- Feed profile updates directly to your core system
Secure Communications & Reporting
Deliver personal touches to help build and grow accountholder relationships.
- Secure Messaging: Communications via secure inbox, email or SMS.
- Reporting: Easy access to key account activity for both accountholders and your financial institution.
Ready to Elevate Your Digital Banking Experience?
DigiHive is built to grow with your financial institution—without disrupting your core. Let’s talk about how DigiHive can fit into your technology stack and help you serve your community better.
Schedule a demo today.