SHAZAM, Inc. Corporate Headquarters
6700 Pioneer Parkway
Johnston, IA 50131
Local: (515) 288-2828
Toll-Free: (800) 537-5427
Fax: (515) 248-5828
If you are a SHAZAM debit cardholder and have questions, please contact your financial institution for assistance.
Lost or Stolen Card:
During business hours (Monday thru Friday, 8:00 a.m. to 5:00 p.m. CT), contact your financial institution
After regular business hours, call (800) 383-8000
FICO Falcon Fraud Management Operations:
Financial Institution Contacts
Financial institutions may contact SHAZAM client support via our toll-free, 24-hour customer service phone line or submit a request online using Web Rep.
Call Systemax (800) 525-9995
Fraud (Phishing Scams):
Email firstname.lastname@example.org to report scams involving SHAZAM
Marketing Support Services:
(800) 537-5427 or email@example.com
Merchant Customer Service:
(866) 674-2926 or firstname.lastname@example.org
We would love to hear new ideas and feedback from our financial institutions!
Please email email@example.com with a great idea or inquiry about the website.