New SHAZAMSecure service helps financial institutions strengthen operational resilience

SHAZAM® has added business continuity and disaster recovery testing to its growing portfolio of SHAZAMSecure® security and compliance services, providing financial institutions with another proactive tool to strengthen operational resilience and preparedness in the face of disruption.

Business interruptions can occur at any time due to cyberattacks, power outages, natural disasters or other unexpected events. SHAZAMSecure's new business continuity and disaster recovery testing service uses guided tabletop exercises to help financial institutions evaluate backup and recovery procedures, identify operational gaps, and confirm key personnel understand their roles and responsibilities during a disruption.

The new offering expands SHAZAMSecure, a comprehensive suite of security and compliance solutions designed specifically for financial institutions. SHAZAMSecure combines regulatory audits, cybersecurity risk assessments, fraud awareness training and security testing services to help banks and credit unions proactively manage risk, strengthen controls and support compliance efforts. Services include ACH, BSA/AML and IT audits; penetration testing; vulnerability assessments; Microsoft 365 assessments; managed firewall services; phishing and vishing assessments; and other risk management solutions.

"As threats and operational risks continue to evolve, organizations need confidence that they can maintain critical operations and recover quickly from disruptions," said James Boyd, Vice President of Information Security. "Business continuity and disaster recovery testing gives financial institutions the opportunity to validate their plans, strengthen coordination across teams and identify opportunities for improvement before a real-world incident occurs."

Through realistic disruption scenarios, participants work through key response actions in a controlled environment, allowing organizations to assess response capabilities, validate existing processes and build confidence in their preparedness strategies.

Benefits of SHAZAMSecure business continuity and disaster recovery testing include:

  • Evaluating backup and recovery procedures
  • Identifying operational gaps and opportunities for improvement
  • Confirming roles and responsibilities during a disruption
  • Strengthening coordination among key personnel
  • Improving preparedness for operational and cybersecurity incidents
  • Supporting risk management and business continuity objectives

The addition of business continuity and disaster recovery testing reflects SHAZAM's continued commitment to helping financial institutions address evolving security, compliance and operational challenges through a unified approach to risk management. By integrating business continuity testing with existing audit, cybersecurity and fraud prevention services, SHAZAMSecure helps organizations gain greater visibility into risk and strengthen overall resilience.


About SHAZAM
SHAZAM, Inc. is an innovator in debit card transaction processing and a leader in the U.S. payments space. The independent, member-owned organization supports banks, credit unions, fintechs and other businesses by enabling the secure and efficient movement of funds across U.S. payment rail systems. For more than 50 years, SHAZAM has reinvested profits into products and services used daily by its clients. As real-time payments continue to evolve, SHAZAM remains focused on advancing the technology that powers fast, secure money movement.

Media contact: PR@shazam.net