| Time | Session | Location |
| 7:30 – 8:30 a.m. | Breakfast | Crystal C |
| 8:30 – 8:40 a.m. | Opening Remarks | Crestone Ballroom |
| 8:40 – 9 a.m. | Administrative Business | Crestone Ballroom |
| 9 – 9:50 a.m. | Voices and Vision: An Open Forum with SHAZAM Leadership | Crestone Ballroom |
| 9:50 – 10:45 a.m. | Networking session | |
| 10:45 – 11:15 a.m. | Break and Exhibitor Hall | Crestone Foyer |
11:15 – 12 p.m. Ask an Expert Session 1 | Shape What's Next in DigiHive™ Digital Banking | Crystal A |
| Deposit and Loan Parameters/Configurations | Crestone Ballroom |
| Document Management: Workflows, Practical Tips and Q&A | Crystal B |
| Self-Service Spotlight: Top Support Questions Answered | Aspen Room |
12 – 1:30 p.m.
| Lunch | Crystal C |
1:30 – 2:15 p.m. Ask An Expert Session 2
| Shape What's Next in DigiHive™ Digital Banking | Crystal A |
| Deposit and Loan Parameters/Configurations | Crestone Ballroom |
| Document Management: Workflows, Practical Tips and Q&A | Crestone B |
| Self-Service Spotlight: Top Support Questions Answered | Aspen Room |
| 2:30 – 3:30 p.m. | Year in Review: Platform Product Releases and Key Updates | Crestone Ballroom |
| 3:30 – 3:45 p.m. | Closing Remarks | Crestone Ballroom |