KinetiCore™ User Group Event Details
Monday, Oct. 19, 2026
TimeSessionLocation
1 – 3 p.m.Exhibitor SetupCrestone Foyer
1 – 2:30 p.m.Meeting with Core Officers
(optional virtually or in-person)
Crestone Ballroom
3 – 5 p.m.Voice of the Client: What’s Working, What’s Not and What’s Next (optional) Crestone Ballroom
5 – 5:30 p.m.First Time Attendees MeetupAtrium Alcove/
Sky Curtain Lobby
5:30 – 7 p.m.Welcome ReceptionAtrium Alcove/
Sky Curtain Lobby
Tuesday, Oct. 20, 2026
Crestone Foyer
TimeSessionLocation
7:30 – 8:30 a.m.RegistrationCrestone Foyer
7:30 – 8:30 a.m.BreakfastCrystal C
8:30 – 8:40 a.m.Welcome and Daily OverviewCrestone Ballroom
8:40 – 9 a.m.CUG UpdatesCrestone Ballroom
9 – 10 a.m.Product RoadmapsCrestone Ballroom
10 – 10:30 a.m.Break and Exhibitor HallCrestone Foyer
10:30 – 11:45 a.m.Wow! We can do that?!Crestone Ballroom
11:45 – 11:50 a.m.Breakout Session OverviewCrestone Ballroom
12 – 1:15 p.m.Lunch BreakCrystal C
1:15 – 2 p.m.
Breakout Round 1
KinetiCore™ Teller: Expert Insights and User FeedbackCrestone Ballroom
Navigating Loans: Part ICrystal B
Online Account Application Working Session: Shaping Digital Account Opening PrioritiesAspen Room
Conversions from Nicola Core to KinetiCore™ Made EasyCrystal A
2:15 – 3 p.m.
Breakout Round 2
KinetiCore™ Teller: Expert Insights and User FeedbackCrystal B
Navigating Loans: Part IIAspen Room
AccountLaunch® Focus Group: Improving the Account Opening ExperienceCrestone Ballroom
3 – 3:30 p.m.Exhibitor breakCrestone Foyer
3:30 – 4:30 p.m.Balancing Fraud Prevention and Cardholder ExperienceCrestone Ballroom
4:30 – 4:45 p.m.Daily Wrap‑upCrestone Ballroom
6 – 10 p.m.Evening ReceptionMeow Wolf
Wednesday, Oct. 21, 2026

 

TimeSessionLocation
7:30 – 8:30 a.m.BreakfastCrystal C
8:30 – 8:40 a.m.Opening RemarksCrestone Ballroom
8:40 – 9 a.m.Administrative BusinessCrestone Ballroom
9 – 9:50 a.m.Voices and Vision: An Open Forum with SHAZAM LeadershipCrestone Ballroom
9:50 – 10:45 a.m.Networking session 
10:45 – 11:15 a.m.Break and Exhibitor HallCrestone Foyer
11:15 – 12 p.m.
Ask an Expert Session 1
Shape What's Next in DigiHive™ Digital BankingCrystal A
Deposit and Loan Parameters/ConfigurationsCrestone Ballroom
Document Management: Workflows, Practical Tips and Q&ACrystal B
Self-Service Spotlight: Top Support Questions AnsweredAspen Room
12 – 1:30 p.m.

LunchCrystal C

1:30 – 2:15 p.m.
Ask An Expert Session 2

Shape What's Next in DigiHive™ Digital BankingCrystal A
Deposit and Loan Parameters/Configurations Crestone Ballroom
Document Management: Workflows, Practical Tips and Q&ACrestone B
Self-Service Spotlight: Top Support Questions AnsweredAspen Room
2:30 – 3:30 p.m.Year in Review: Platform Product Releases and Key UpdatesCrestone Ballroom
3:30 – 3:45 p.m.Closing RemarksCrestone Ballroom