Finding the right core partner
Having a strong core system simply means your clients can offer their customers the service and products they need when they need them. Customers will know their finances are safe and can be accessed easily with no unnecessary roadblocks. SHAZAM® Core™ is designed to meet your clients’ needs and provide the kind of seamless experience they deserve. Here are some of the top features our clients value most:
Unmatched support
We offer unrivaled technical expertise and personalized client support. Plus, our support is U.S.-based, which makes a big difference when financial institution employees rely on real-time support daily. Our client executives are individually dedicated to a small group of clients to allow for the high-level of personalized support SHAZAM is known for.
Intuitive navigation
SHAZAM Core is more intuitive from a navigation perspective than other products available, which makes onboarding and cross-training employees easier and less time consuming. Our built-in call report allows banks to easily begin, save and resume call reports. Core data is imported directly into the call report and saved in a centralized location. Calculations and check edits are performed automatically inside the forms while the user interface mirrors the call report. That means banks can view and download a PDF of an in-progress or completed call report at any time. Hear about our core experience first-hand.
Robust file management system
DocuCommand® is a true file management system instead of just a simplified document storage system. Financial institutions can scan, archive, retrieve and manage their documents with this enterprise-wide, robust software. DocuCommand integrates seamlessly with SHAZAM Core and offers significant operational cost savings.
Digital banking
Today’s customer experience often centers around their digital experience. SHAZAM’s digital banking offering allows customers to access their accounts with an intuitive interface that gives them all the tools they need to do their banking when and where it is most convenient.
Single sign-on
Our digital banking platform is cohesive, with a single sign-on for both business and retail customers. We use a single platform for both online and digital applications, which allows for consistency from a user experience.
All the above, coupled with SHAZAM’s unique ownership structure, allows us to offer a great product with competitive pricing. If you’re interested in a complementary demo, contact me today.