Enhancing Your SHAZAM Core Experiences
Article contributor: Andrea Cook / Senior Client Learning Manager
Introducing Compass XD Knowledge Center
Compass XDTM Knowledge Center debuts mid-summer. The SHAZAM Client Learning team’s core writers, along with key support resources have been working closely together, and the first phase of their masterpiece is complete.
Knowledge Center is a visually appealing tool where every field you see in inquiry is wrapped with a definition. Some field names, like name and address, are intuitive. Other fields require a bit more explanation. Those explanations come to life through the Knowledge Center. The first Knowledge Center application, CIS (Customer Information System), will be complete mid-summer. The second application, Loans, is in the works.
Core Resource — Redesigned!
We’re excited to introduce a complete Core Resource facelift to make it easier to navigate and search. Grouped by application, alphabetical and searchable by keyword, we believe this redesign is everything you’d hope for in an online resource navigation tool.
Learn More at Our Free Webinar
Join us for Enhancing your SHAZAM Core Experiences, a FREE webinar on July 19, 2023, from 2 – 3 p.m.
In case the Compass XD Knowledge Center and Core Resource redesign are not enticing enough, we will chat about the following:
- SHAZAM Access – unlock the door and see the secrets it holds
- FAQs – answers to your burning questions
- Service Expert – get connected with client support
We hope to see you in July!