Compass XD Knowledge Center — Loans Rollout
Article contributor / Lanisha Lomax / Client Learning Writer
We’re excited to announce the second installment of our Compass XDTM Knowledge Center is coming soon! This resource debuted last summer with the rollout of all fields and definitions for the customer information system application.
The second phase of the knowledge center will be available to SHAZAM Core clients in mid-March and features an update to loan application fields. Our update includes more than 800 loan inquiry fields and definitions.
Following this rollout, the client learning writing team and SHAZAM Core support team will expand the knowledge center by updating the deposit application inquiry fields and definitions.
As the Compass XD Knowledge Center continues to evolve, field names, like name and address, are intuitive, while other fields require a bit more explanation. Those explanations continue to come to life through the knowledge center.