From SHAZAM Access to Service Expert: A dynamic duo of Forum breakout sessions

Article contributor / Andrea Cook / Sr. Manager, Learning

There’s still time to register for SHAZAM^® Forum, coming up April 14 – 16 in Des Moines — and trust me, you don’t want to miss what’s in store this year. The agenda is absolutely packed with learning, collaboration and the kind of conversations that spark real change for our financial institution partners. If you’ve already registered, get excited. If you haven’t, there’s still room for you to join us.

I’m especially looking forward to our breakout sessions on Wednesday, April 15. In Session #1, Jacob Karr, Blaine Moyle and I will present Access in Action: Partnership Through Real World Answers, where we’ll walk through case studies built from your most frequently asked questions. It’s interactive, practical and designed to show how the Power of Partnership helps uncover answers and streamline processes.

We’ll be back in the afternoon with Service Expert Unlocked: Client Support Your Way. Together, we’ll follow Felicity, an operations manager navigating a day in the life you’ll instantly recognize. We’ll explore new features, revisit existing functionality and highlight how Service Expert delivers flexible, client driven support.

Beyond the sessions, Forum is your chance to network, share ideas and connect with peers who understand your challenges and successes. We can’t wait to see you there!