person with debit card and phone

The continued growth of faster payments

As of year-end 2024, over 70% of U.S. deposit accountholders were eligible to receive instant payments. If the increased demand is sparking conversations at your financial institution, here are some factors to consider. Read more.

person at gas pump with debit card

Understanding your cardholders' debit card usage

Discussion around debit card usage often focuses on everyday spending, but do you have actual data around your cardholders' debit card usage? Read more.

woman swipes debit card in machine

Merchant surcharging and the impact to cardholders

So-called “swipe fees” and a merchant’s costs to accept card payments are a hot topic. Here are some FAQs to help answer your cardholders’ questions. Read more.

woman writing claim

Reg E and denying error claims

While Regulation E leaves a lot of gray area about what exactly constitutes sufficient evidence to deny an error claim, it's clear on what's required once you've made the decision to deny. Read more.

woman on headphones in office

EFT Client Support adds chat feature

We're evolving into a full-service client support center to meet the ever-growing needs of our clients and their customers. Read more.

woman on laptop file storage

SHAZAM Resource: For your reference and at your service

Whether you've been with your financial institution for 30 days or 30 years, our technical documentation library has the information you need to do your job. Read more.

SHAZAM Access

SHAZAM Access on-demand courses – Product & Service Knowledge

We're producing a series of short videos to help you enhance your knowledge of SHAZAM's products and services. Read more.

SHAZAM Compass XD

Compass XD Knowledge Center release 4

We're excited to announce that our fourth installment of the Compass XD™ Knowledge Center is now available in SHAZAM Access. Read more.

shazam power marketing

Boost your success with SHAZAM Power Marketing

Share the benefits of contactless cards with your cardholders. Plus, check out our new SHAZAM Debit Rewards Campaign starting in April. Read more.

SHAZAM advisory council group photo

SHAZAM Advisory Council Fall 2024 Meeting highlights

Learn what was discussed in the last SAC meeting and how we use the feedback we receive. Read more.

SHAZAM Forum, Prism of Possibility

We hope to see you at the 2025 SHAZAM Forum

Join us at the SHAZAM Forum in Des Moines on April 8 – 10, 2024. Check out our full agenda and register today. Read more.