forum blog

See You Next Week!

We're one short week away from kicking off the 2017 SHAZAM Forum! If you haven't already registered, there's still time! Registration will close Friday, April 7th. Read on to learn more about the SHAZAM Forum app and how you can win great prizes! Read more...

Dynamic Breakout Sessions — Which Should You Attend?

From mobile banking applications to discovering how emotional intelligence plays an important role in the workplace. Read on for a sneak‑peak about each SHAZAM Forum breakout session! Read more...

Hear it straight from the experts at the SHAZAM Forum

New this year! We'll be hosting a regulatory and compliance panel  —  your chance to ask questions of federal regulators — who aren't regulating you!   Read more...

Don't take it from us, here is what YOU said about the SHAZAM Forum

The 2016 SHAZAM Forum was a huge success! Hear from past attendees about why you shouldn't miss 2017!   Read more...

This just in! Early bird rate extended!

We're extending our early bird registration rate one more week to give you the best deal possible! Register by February 7 and you'll get the discounted rate.   Read more...

Letter to my boss: 7 reasons I should attend the 2017 SHAZAM Forum

Are you interested in attending the SHAZAM Forum, but need approval from your manager? Use this template letter filled with great reasons to attend; there's no way your manager will decline!   Read more...

Save big with early bird registration

Welcome to the 2017 SHAZAM Forum blog! We'll be posting biweekly about all the great sessions, extra activities and exclusive SHAZAM Forum promotions. Plus, this year we'll have a few surprises for you in the blog. Check back often so you don't miss out!   Read more...

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Save big with early bird registration

January 9, 2017

Welcome to the 2017 SHAZAM Forum blog! We'll be posting biweekly about all the great sessions, extra activities and exclusive SHAZAM Forum promotions. Plus, this year we'll have a few surprises for you in the blog. Check back often so you don't miss out!

We're helping you power your potential this year and we've packed the agenda with speakers and sessions you won't want to miss! During our general sessions, you'll hear from one of our most popular speakers, fraud consultant Liz Little, on fraud trends that have emerged with the rollout of chip cards, EMV® fallback and best practices for issuing chip cards. Manish Nathwani, senior vice president of product development, will share his take on the Internet of Things (IoT) and the device-driven future. And our managing director of sales, Alan Buhler, will discuss how you can regain control over your core banking software.

Plus, during our breakout sessions, you'll hear about topics ranging from crime response and how to read your SHAZAM Switch Bill to discover your profitability — and more! Bring a co‑worker (Did you know you can save more money by registering a second person? Cha‑ching!) and catch all four sessions between the two of you.

Register by January 31 and save $50 per attendee

Register before January 31 to receive discounted pricing of $250 for the first person and $150 for each additional person from the same financial institution. After January 31, rates will increase. Hurry, you won't want to miss this great deal!

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Letter to my boss: Seven reasons I should attend the 2017 SHAZAM Forum

January 23, 2017

Are you interested in attending the SHAZAM Forum, but need approval from your manager? Use this template letter filled with great reasons to attend; there’s no way your manager will decline! Simply copy and paste the text below, print or paste it in an email, sign your name and send to your manager!

Download the email copy, here!


Hello <name of supervisor>,

I would like to attend the 2017 SHAZAM Forum in Des Moines, Iowa, on April 11 – 13.

The SHAZAM Forum is the premier annual event for community financial institutions and the 2017 theme is Power Your Potential. This year's agenda focuses on cybersecurity, the challenges of a device‑driven future and producing quality sales / customer service — all topics that are very applicable to our business challenges. Here are seven reasons why I should attend the 2017 SHAZAM Forum:

  1. The SHAZAM Forum is uniquely relevant
    The event features many educational sessions and motivational workshops that will greatly benefit my work. For example: The motivational talk, "How 'SMART' are Your Emotions?," will help me understand the value of emotional intelligence, connect with my co‑workers and make smarter business decisions.
  2. The session lineup is packed with all-star speakers
    SHAZAM has curated the brightest minds on topics ranging from cybersecurity and the Internet of Things (IoT) to personal growth and development. The first keynote speaker is Theresa Payton, former CIO of the White House and cybersecurity authority. Her session will cover why the financial services industry's investment in cybersecurity hasn't eliminated attacks and breaches. She'll also share her insight and strategies to manage emerging fraud trends. If you'd like to check out the full agenda and sessions, visit shazam.net/forum.
  3. I'll learn more about SHAZAM products and services
    During this event, I'll learn more about the services we currently have with SHAZAM. I'll also learn more about additional products that'll help us retain current cardholders, attract new customers and power our fraud‑mitigation potential! Additionally, I plan to visit three key exhibit booths at the event to assist me with <insert your own job‑related needs>.
  4. I'll rub shoulders with industry peers
    The 2017 SHAZAM Forum has many different networking opportunities, including a peer‑to‑peer networking session where I can talk to other organizations of a similar size. I'll be able to discuss innovative ideas, share business success stories, connect on challenges we're facing and learn how they're combating crime in their communities.
  5. The SHAZAM Forum isn't a boring tradeshow or conference
    Unlike many other events, the SHAZAM Forum isn't a waste of time. I'll be learning a lot of valuable information and enjoying myself at the welcome event and casino night. Year‑over‑year attendees continue to participate with the event app and ask pertinent questions — from the first session through the very last session. I'll come back refreshed and poised to help our organization tackle new challenges.
  6. The event keeps growing every year; our institution should be represented
    Each year the SHAZAM Forum breaks its attendee record. In 2016, 342 people attended from 147 organizations, representing states all over the country. Other community financial institutions are learning about the SHAZAM Forum and sending employees from their organization; we should too!
  7. We could win a $1,000 charitable contribution
    By visiting SHAZAM exhibitor booths (and learning how to ramp up the services we're offering to cardholders), I'll be entered to win a $1,000 donation to any community charity of our choice — in our name. Our community would definitely benefit from this donation! Plus, I'll come back with exclusive SHAZAM Forum discounts and promotions.

I'm confident you'll see this as a worthwhile investment. It's an opportunity for me to network with other community financial institutions, hear fresh ideas and grow my knowledge around our profession. My attendance at this conference is a wise investment and will pay off all year long. Please respond with your approval ASAP — seats are filling up fast! My registration fee is only $300, and if you decide to attend yourself or send another employee, he or she can attend for only $200.

Sincerely,

<Sign your name here>

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This just in! Early bird rate extended!

January 31, 2017

We're extending our early bird registration rate one more week to give you the best deal possible! Register by 11:59 p.m. CT on February 7 and you'll get the discounted rate of $250. Plus, you'll get an additional discount of $150 when you register additional employees from your organization. Register today!

Need approval from your manager to attend? Check out last week's blog and use our template letter to request approval. We'll see you in April!

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Don't take it from us, here is what YOU said about the SHAZAM Forum

February 6, 2017

The 2016 SHAZAM Forum was a huge success! And we could talk more about why the 2017 SHAZAM Forum is an event you don't want to miss, but we thought we'd let past attendees tell you!

On keynote presentations:
“Luke Williams provided a lot of great information on how to be a forward thinking, progressive business.”
Attendee from Farmers Savings Bank & Trust — Almena, Kansas

On Kevin Christensen's cybersecurity session:
“For those of us in smaller, rural communities, risk and cybersecurity are a constant struggle. This session keeps us awake to trends.”
Attendee from Citizens State Bank — Sheldon, Iowa

On Liz Little's fraud session:
“Liz shared all the tools available to help us fight fraud... some of which we use, but others that we definitely need to employ to some degree.”
Attendee from Ozark Federal Credit Union — Poplar Bluff, Missouri

On SHAZAM Roundtable discussions:
“The product innovation discussions [where we got to come up with a product] that would help us perform our job better were great! I hope this session is repeated every year.”
Attendee from Attendee from Community Bank — Indianola, Iowa

On peer-to-peer networking:
“It was helpful to hear that other institutions are having the same frustrations that we are and beneficial to learn some things they are doing differently.”
Attendee from National Bank of Petersburg — Petersburg, Illinois

On entertainment:
“There really are no words to describe how entertaining the guys from Deuces Wild! are. Thank you SHAZAM for securing this kind of entertainment.”
Attendee from Bridge Community Bank — Mechanicsville, Iowa

On their overall SHAZAM Forum experience
“Overall the Forum presentment many good discussions and networking opportunities. Plus, the breakout topics were great!”
Attendee from Palo Savings Bank — Palo, Iowa

“As always, I had a wonderful time! I loved the roundtable discussions and the speakers were fabulous!”
Attendee from Farmers Savings Bank — Vinton, Iowa

“Thanks for a great Forum! I have a lot of information to take back to my bank, as well as some questions to ask my client exec!”
Attendee from Hardin County Savings Bank — Eldora, Iowa

We've had record breaking attendance at the SHAZAM Forum year over year, and we expect nothing less for 2017. Register today to claim your spot for this great event!

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Hear it straight from the experts at the SHAZAM Forum

February 20, 2017

New this year! We'll be hosting a regulatory and compliance panel after our keynote presentation from Theresa Payton (former White House CIO and cybersecurity authority). This is a great opportunity to get in front of, and ask questions, to federal regulators — who aren't regulating you!

Our panel of experts include A.J. Steiger Jr., Certified Information Systems Auditor (CISA) from the Federal Deposit Insurance Corp. (FDIC), Mike Cavanaugh, lead Community, Regional and Specialty Bank (CRSB) examiner from the Federal Reserve Board (FRB) and Brad Hart, bank examiner from the Iowa Division of Banking.

During this session, panelists will discuss regulatory hot topics and explain what you need to be doing, to not only remain compliant, but to protect your most sensitive assets. We guarantee you'll leave with great information to think about and implement in your own organization.

By attending the SHAZAM Forum you'll also hear from industry and SHAZAM experts on topics ranging from powering your fraud mitigation potential to prepping your staff for an active shooter or robbery situation. If you haven't already registered, do so today! Space is filling up fast — this might be our first sellout year! Click here to register yourself and a co–worker for this great event.

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Dynamic Breakout Sessions — Which Should You Attend?

March 6, 2017

The 2017 Forum is almost here, and our SHAZAM staff and keynote speakers are ready to share their expertise to help you power your potential. On Wednesday, participate and learn about exciting topics during our concurrent breakout sessions. During this time, you can choose to attend two sessions on topics you'd like to learn more about, from mobile banking applications to discovering how emotional intelligence plays an important role in the workplace. Read on for a sneak‑peak about each SHAZAM Forum breakout session!

SHAZAM Secure Crime Response: The Triple Threat
Mike Burke, robbery and crisis management consultant
When one of your tellers is face‑to‑face with an armed robber, and has been demanded to give over money, will your teller be prepared to respond? According to the FBI, active shooter situations have been an increasing trend with over 1,000 casualties from 2000 to 2013. Mike will give Forum attendees exclusive tips from his threat assessment, active shooter and robbery training courses. He'll also provide you with the vital information you need to develop escape and lockdown plans so you're prepared if your organization's ever faced with a dangerous situation.

How “Smart” are Your Emotions?
Jackie Rolow, executive vice president & chief talent officer
Understanding and using emotions correctly is of growing importance in today's workplace. Not only do we need to keep our own actions and behaviors in check, but we also have to adapt to different environments. Emotional intelligence consists of four clusters, each containing approximately 20 different competencies. Not only will Jackie explain what these clusters and competencies are, she'll dive into how you can develop your self-awareness and further improve your emotional intelligence understanding so you can more effectively and efficiently achieve your goals.

SHAZAM BOLT$ and the Value of Mobile Banking Applications
Daniel Burke, product manager & Devin Gale, product manager
According to a 2016 report by the Federal Reserve, 53 percent of smart phone users with a financial account have used mobile banking apps in the past year. The top three most common activities were checking account balances (94 percent), transferring money (58 percent) and receiving alerts from their financial institution (56 percent). During this session Daniel and Devin will go over why you truly need a mobile app to remain relevant with millennials and generation X, key features that need to be included in the application and why a clean user interface matters. They'll also explain the benefits of SHAZAM® BOLT$ and announce product enhancements that'll be released in 2017.

10 Things to Know about Your Switch Bill to Take Control of Your Bottom Line
Diana Kern, senior trainer
Attend this session for a SHAZAM switch bill tutorial! Diana will use a case study to explain 10 different line items you need to look at each month, to accurately calculate your bottom line. Items she'll share include signature interchange, on us transaction expense and Mastercard® / Visa® authorization and advice expense. Any extra time remaining will be used to answer your additional questions about the switch bill.

These sessions will only be presented twice. So be sure to pick the two you just can't miss — or better yet — bring a friend and catch all four sessions! Registration is $300 for the first attendee and only $200 for each additional attendee from the same institution. We're already over 75% of our event capacity! Don't delay, secure your spot today, before it's too late.

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See You Next Week!

April 3, 2017

We're one short week away from kicking off the 2017 SHAZAM Forum! If you haven't already registered, there's still time! Registration will close Friday, April 7 at 5 p.m. CDT. View pricing details and register yourself (and a co‑worker), here. Read on to learn more about the SHAZAM Forum app and how you can win great prizes!

Check into sessions and join the conversation
By downloading the SHAZAM Forum app, you'll have access to valuable information right at your fingertips, including the Forum agenda, speaker and session information, documents and presentations. When you check into each session, you'll be able to share your session experience with fellow attendees, speakers and SHAZAM exhibitors.

Use the app's QR code scanner and win prizes
Don't forget to use the in‑app QR code scanner when you visit the exhibit hall. Each time you visit an exhibit booth and scan the QR code, you'll be entered in a drawing to win a $1,000 charitable contribution for your community cause and an Amazon Echo® for yourself. Plus, you'll be entered in the exhibitors' additional prize drawings, including one of two $500 SHAZAM Marketing Services packages, a $500 gift card for any SHAZAM Secure engagement, a free Clover® Mini terminal and more!

Download the SHAZAM Forum app on April 5
The app will be available for download on the Apple App Store® and the Google Play store on Wednesday, April 5. Registered attendees will receive a welcome email with login information. If you don't have access to your work email on your cellphone, please forward the welcome email to your personal email address. If you have questions regarding the Forum app, please email Jenny Kurtz at marketing@shazam.net.

We can't wait to see you next Tuesday!