If you have questions about... |
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Contact... |
Customer service on topics including the following:
- ACH billing
- ACH MICR research
- Card authorization services (CAS)
- Documentation requests
- Fee billing research
- Fraud management
- Operating rules
- Report/file distribution
- Settlement research
- SHAZAM ACH
- SHAZAMChek product research
- SHAZAM PC Package
- Signage/logo information (research)
- Terminal monitoring
- Transaction research
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Customer Service
(800) 537-5427
(515) 288-2828 |
ACH MICR implementation |
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Sales
(800) 537-5427 |
Advertising/media |
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Marketing Communications
(800) 537-5427 |
ATM locator |
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SHAZAM Web Site
ATM Locator |
ATM supplies |
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Systemax
(800) 525-9995 |
Brochure orders |
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Power Marketing Program |
Camera-ready artwork |
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Power Marketing Kit |
Certification/testing |
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Customer Service
(800) 537-5427 |
Database maintenance (name,
address, contact change) |
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Customer Service
(800) 537-5427 |
E-mail fraud |
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Report SHAZAM phishing scams
emailfraud@shazam.net |
Graphic standards |
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Marketing Communications
(800) 537-5427 |
Linking to SHAZAM |
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webmaster@shazam.net |
Membership information |
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Sales
(800) 537-5427 |
Merchant Services |
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Customer Service
(800) 537-5427 |
Mergers/acquisitions |
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Sales
(800) 537-5427 |
National networks/bank card |
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Customer Service
(800) 537-5427 |
Phishing Scams |
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Report SHAZAM Phishing scams
emailfraud@shazam.net |
Privileged Status — new locations |
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Sales
(800) 537-5427 |
Privileged Status — questions |
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Customer Service
(800) 537-5427 |
Products and services — new |
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Sales
(800) 537-5427 |
Products and services — descriptions and installations |
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Customer Service
(800) 537-5427 |
Routing table — ABA/BIN |
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Customer Service
(800) 537-5427 |
Statistical reporting |
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Sales (contact your Account Executive) |
Training |
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Training
(800) 537-5427 |
Web site |
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webmaster@shazam.net |
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